All orders are tax free for non-EU customers (exceptions apply!)

Shipping & Returns

Shipping:

 

  • Amidé Hadelin ships worldwide, usually within 1-3 days upon placing your order.
  • We offer free standard shipping on all orders within The Netherlands, and free standard shipping on international orders over €125 excl. VAT (sales tax).
  • For smaller international orders (below €125 excl. VAT) we charge the following shipping rates - EU: €10, Rest of world: €20.
    • Need to receive your order asap? Choose our Express shipping option at checkout, with significantly lower transit times.
    • Estimated delivery times.
      • Standard shipping - Netherlands: 1-3 business days, EU: 3-10 business days, Rest of World: 5-15 business days.
      • Express shipping - Netherlands: n/a, EU: 1-6 business days, Rest of World: 3-7 business days.
    • For customers within the EU, we charge VAT based on the destination country, in compliance with EU regulations as of 1 July 2021. Your total purchase amount is comprised of our excl. VAT price, plus your local VAT percentage.  
    • In case customs charges apply in the receiving country (outside the EU), these charges will have to be paid by the receiving party.   
    • We do not write down the value of your purchase in order to avoid or lower customs charges.
    • We do not ship to Post Office boxes or forwarding addresses.
    • All shipments are trackable, the tracking number will be provided by email.
    • For any additional questions, please contact info@amidehadelin.com 24/7 or +31655348669 during business hours (CET).

     

    Returns:

    • Although we strive to supply you with products of the highest quality, in case something is wrong with the product you have received - or it does not meet your expectations - please send us an email at info@amidehadelin.com for detailed instructions on how to return the item.
    • All returns must be returned within 14 days of receiving the product, to be eligible for a refund.
    • All products must be returned undamaged, in their original and undamaged packaging, to be eligible for a refund.
    • Return shipping costs are for the returning party.
    • In case of a return, the original purchase value will be refunded, without the original cost of shipping.